ONE PLACE. THREE WAYS WE CAN HELP.
CONTACT.
A question, return or problem with an order? Choose how we can help below.
GO TO THE FORM
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02
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GENERAL QUESTION.
About products, stock, THE SJELF 100 or anything else you would like to share with us.
REGISTER A RETURN.
Register your return and have your order number ready. Register within 14 days of receipt.
REPORT A PROBLEM.
Received a damaged, incorrect or incomplete product? Include your order number and a photo.
TELL US WHAT HAPPENED.
LET’S SORT IT OUT.
Complete the form as fully as possible so we can help you faster.
- 01 Include your order number for questions about an order or return.
- 02 Add a clear photo for damage or an incorrect product.
- 03 Your details are only used to handle your message.
BEFORE YOU SEND.
GOOD TO KNOW.
RETURNS
Register your return with us within 14 days of receipt.
OUR MISTAKE
For damage or an incorrectly delivered product, SJELF pays the return costs.
SHIPPING
Orders are dispatched within 1–5 working days. You receive tracking information once your parcel is on its way.